Last Updated: 11-08-2025
At Bhakti Dravya, we value your trust. Protecting your privacy and personal information is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase on https://bhaktidravya.com.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Provided voluntarily when you:
- Register or create an account.
- Place an order or request services.
- Subscribe to our newsletter or updates.
- Contact us via email, WhatsApp, or forms.
Examples:
- Name, email address, phone number, billing/shipping address.
- Payment details (processed securely via third-party payment gateways).
b) Non-Personal Information
Automatically collected when you visit our website:
- IP address, browser type, and operating system.
- Pages visited, time spent, referring site.
- Device type and screen resolution.
c) Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to:
- Improve user experience.
- Store your preferences.
- Track analytics and marketing performance.
2. How We Use Your Information
We use collected data for purposes including:
- Processing and delivering orders.
- Providing customer support.
- Sending order updates and transactional emails.
- Sending marketing or devotional content (only if you opt-in).
- Improving website performance, layout, and content.
- Detecting and preventing fraud or misuse.
3. Sharing Your Information
We do not sell your data to third parties. We may share your information only in the following cases:
- Service Providers: For payment processing, delivery, or analytics.
- Legal Compliance: When required by law or government authorities.
- Business Transfers: In case of merger, acquisition, or sale of business assets.
4. Data Security
We implement strict measures to protect your information:
- SSL encryption on all transactions.
- Secure hosting and firewalls.
- Access is limited to authorized personnel only.
While we strive to protect your data, no online transmission is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have rights under laws like GDPR or CCPA:
- Access, update, or delete your data.
- Opt-out of marketing communications.
- Request a copy of your stored data.
To exercise these rights, contact us at privacy@bhaktidravya.com.
6. Third-Party Links & Services
Our website may contain links to external websites. We are not responsible for their privacy practices, so please review their policies before providing personal information.
7. Children’s Privacy
Our services are not directed towards children under the age of 13. We do not knowingly collect data from minors. If you believe your child has provided us with personal information, contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 Email: privacy@bhaktidravya.com
📱 WhatsApp: +91 9509757177
🌐 Website: https://bhaktidravya.com