Last Updated: 11-08-2025
Welcome to Bhakti Dravya! These Terms & Conditions (“Terms”) govern your access to and use of our website https://bhaktidravya.com and our products or services. By visiting or purchasing from our site, you agree to comply with these Terms. If you do not agree, please do not use our website.
1. General Information
- Bhakti Dravya is an online devotional products store offering authentic, Vedic, and spiritual items.
- Our registered website is: https://bhaktidravya.com.
- All transactions, unless stated otherwise, are governed by Indian law.
2. Eligibility
- You must be at least 18 years old or using the website under the supervision of a parent or legal guardian.
- You must provide accurate and truthful information while registering or placing an order.
3. Products & Services
- We strive to display accurate product descriptions, images, and pricing, but errors may occur.
- We reserve the right to modify, discontinue, or update products without prior notice.
- Some products (e.g., kumkum, sindoor, camphor, prasadam) may have natural variations in color, texture, or fragrance due to their handmade/pure nature.
4. Orders & Payments
- All prices are in INR unless stated otherwise.
- We accept payments through secure third-party gateways.
- Placing an order does not guarantee acceptance; we reserve the right to cancel or refuse orders for any reason (including stock unavailability, pricing errors, or suspected fraud).
5. Shipping & Delivery
- Delivery times are estimates; actual delivery may vary due to logistics or unforeseen delays.
- We are not responsible for delays caused by courier companies, natural calamities, or government restrictions.
6. Returns, Refunds & Exchanges
- Our policies regarding returns, refunds, and exchanges are outlined in our Refund & Returns Policy.
- Certain items are non-returnable due to hygiene, purity, and devotional sanctity reasons.
7. Intellectual Property
- All content on our website, including text, images, logos, designs, and videos, is the property of Bhakti Dravya or its content suppliers and is protected under applicable copyright laws.
- You may not copy, reproduce, or distribute our content without prior written permission.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to hack, disrupt, or misuse our services.
- Post defamatory, offensive, or misleading content.
9. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- All products should be used as per the intended devotional or household purpose only.
10. Privacy
- Your privacy is governed by our Privacy Policy.
11. Changes to Terms
- We may update these Terms from time to time. Updates will be posted on this page with the “Last Updated” date.
12. Governing Law
- These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Kota, Rajasthan, India.
13. Contact Us
For questions regarding these Terms & Conditions, please contact:
📧 Email: legal@bhaktidravya.com
📱 WhatsApp: +91 9509757177
🌐 Website: https://bhaktidravya.com